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Filtragem por: Encontro 2008 Departamento, escola ou faculdade Department of Marketing

The grey market and the service encounter : an investigation of satisfiers, dissatisfiers and complaining behaviour

O Criador:

Grougiou, Vassiliki Elias

Encontro:

2008

Department, School or Faculty:

Department of Marketing
Brand promise delivery from the customer-interface : employees' persepective

O Criador:

Punjaisri, Khanyapuss

Encontro:

2008

Department, School or Faculty:

Department of Marketing
A study of switching behaviours in the B2B service sector

O Criador:

Marck, Michael J.

Encontro:

2008

Department, School or Faculty:

Department of Marketing