Published Work
Covid-19 : contact/call centre workers in Scotland
This report analyses the responses of 510 contact centre workers in Scotland and the hazards they face from exposure to SARS-CoV-2 and the disease Covid19. Extensive evidence of serious dangers, including no or inadequate social distancing, face-to-face contact, hotdesking, problems with HVAC (Heating Ventilation and Air Conditioning) systems. The report combines primary evidence with a critical review of including an extensive literature consisting of reports, academic articles, practitioner and government guidance. It concludes with an extended discussion section exploring the implications, Finally, a recommendations' chapter identifies important steps that should be taken to ensure contact workers' safety.
- Creator
- ISBN
- 9781838533502
- Edition
- Revised version
- Place of publication
- Glasgow :
- Publication date
- 2020
- Pages
- 1 PDF (83 pages)
- Subject
- Geographic Names
- Resource Type
Relações
Itens
Miniatura | Título | Data de carga | Acesso | Ações |
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File | 2021-07-02 | University of Strathclyde |