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Grougiou, Vassiliki Elias.
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Thesis
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The grey market and the service encounter : an investigation of satisfiers, dissatisfiers and complaining behaviour
Creator:
Grougiou, Vassiliki Elias.
Date:
2008
Department, School or Faculty:
Department of Marketing.
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Thesis
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Doctoral thesis
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Grougiou, Vassiliki Elias.
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Department of Marketing.
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2008
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