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Scottish Hotel School.
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Crisis management for the tourism sector : Malaysia's response to the Asian financial crisis
Creator:
De Sausmarez, Nicolette.
Date:
2003
Department, School or Faculty:
Scottish Hotel School.
Islam and tourism in the Middle East : the case of Egypt
Creator:
Horsfall, Kaye.
Date:
1996
Department, School or Faculty:
Scottish Hotel School.
A model of customer loyalty : an empirical investigation of the relationship between value, satisfaction and commitment
Creator:
Schlentrich, Udo A
Date:
2001
Department, School or Faculty:
Scottish Hotel School.
Empowerment in organisations : a study of the Taiwanese hotel industry
Creator:
Hwang, Pin-Chyuan.
Date:
1999
Department, School or Faculty:
Scottish Hotel School.
Tourism development and international tour operators : a case study of Turkey
Creator:
Karamustafa, Kurtulus
Date:
1999
Department, School or Faculty:
Scottish Hotel School.
'Lifestyle entrepreneurs' in the hospitality sector : guest house owner-occupiers
Creator:
Di Domenico, MariaLaura C.
Date:
2003
Department, School or Faculty:
Scottish Hotel School.
Local perception towards tourism in Thailand : a case study of Chiang Mai
Creator:
Nimmonratana, Taksina.
Date:
1997
Department, School or Faculty:
Scottish Hotel School.
The development of tourism in Kenya and the Gambia : a comparative analysis
Creator:
Dieke, Peter U. C.
Date:
1988
Department, School or Faculty:
Scottish Hotel School.
Identifying the cultural tourism product in Malta : Marketing and management issues
Creator:
Theuma, Nadia
Date:
2002
Department, School or Faculty:
Scottish Hotel School.
Multinational enterprises in tourism : a case study of Turkey
Creator:
Kusluvan, Salih
Date:
1994
Department, School or Faculty:
Scottish Hotel School.
Human resources in tourism : a study of the position of human resource issues in national tourism policy development and implementation
Creator:
Baum, Thomas George.
Date:
1992
Department, School or Faculty:
Scottish Hotel School.
Managing tourism in national parks : case studies of Taman Negara and Kinabalu Park, Malaysia
Creator:
Khalifah, Zainab.
Date:
1997
Department, School or Faculty:
Scottish Hotel School.
The impact of employees' behaviour and the implementation of total quality management on service quality : a case study in the hotel industry
Creator:
Cheung, Catherine.
Date:
2006
Department, School or Faculty:
Scottish Hotel School.
Exploring destination imagery : a holistic assessment on Malaysian destination image from a British perspective
Creator:
Ramachandran, Sridar.
Date:
2004
Department, School or Faculty:
Scottish Hotel School.
Local community participation in the tourism development process : the case of Urgup, Turkey
Creator:
Tosun, Cevat
Date:
1998
Department, School or Faculty:
Scottish Hotel School.
Small firm network in tourism and hospitality : chalet firms and its owner-managers networks
Creator:
Ahmad, Ghazali.
Date:
2005
Department, School or Faculty:
Scottish Hotel School.
A study of managed organisational change : the case of BAA Plc
Creator:
Farquharson, Lois
Date:
2002
Department, School or Faculty:
Scottish Hotel School.
Workplace flexibility and labour supply chains in hospitality : the role of employment agencies
Creator:
Lai, Pei-Chun.
Date:
2005
Department, School or Faculty:
Scottish Hotel School.
Internationalisation of Chinese hotel companies : a case study of Guang Dong (International) Hotel Management Limited
Creator:
Zhou, Yu (Josephine)
Date:
2000
Department, School or Faculty:
Scottish Hotel School.
The impact of organizational culture on internal service quality : a case study of three hotels in Malaysia
Creator:
Othman, Mohhidin.
Date:
2006
Department, School or Faculty:
Scottish Hotel School.
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Scottish Hotel School.
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Department of Marketing.
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