Safety culture, enhancing shipping safety through better near miss reporting

Rights statement
Awarding institution
  • University of Strathclyde
Date of award
  • 2020
Thesis identifier
  • T15753
Person Identifier (Local)
  • 201571142
Qualification Level
Qualification Name
Department, School or Faculty
  • The history of the maritime industry is full of catastrophic accidents. These accidents are attributed to human and organisational factors. The new trend for the enhancement of shipping safety is by increasing the Safety Culture of the shipping industry. Thus, implementing an effective Safety Culture mitigates the feasibility of the reoccurrence of the same unsafe acts. Such an implementation is a requirement by the International Safety Management (ISM) Code. The ISM code also requires shipping companies to develop a system for reporting ‘Near Misses’ as they are the root causes of any catastrophic accident. However, the ISM Code does not provide a standardised method for the Near Miss Reporting (NMR) system. This leads the shipping companies to create their own system without paying attention to the impact and without taking the maximum advantage of the lessons learned. Therefore, this thesis aims to develop a novel and standardised NMR System that helps to enhance the overall Safety Culture as the NMR is considered a tool to identify the human weaknesses in the socio-technical system and to manage them to mitigate the reoccurrence of the similar gaps. This aim was achieved via conducting NMR assessment through interviews of the key personnel in a shipping company and a reporting culture questionnaire, which was distributed among the seafarers at the same shipping company. Another method, which is utilised to measure the leading factors that influence the NMR, is the KPI assessment for the same shipping company. After gathering those data, a newly designed NMR form and framework were proposed and tested via a confidential link among the company crew to compare its outcome with the existing reporting form. When all the assessments were completed, and all the data was gathered, appropriate analyses were conducted to identify the gaps and to propose solutions for them. Those methods have resulted in existence of the blame culture at the shipping company and the existing NMR system at the shipping company requires significant improvement. The ineffective NMR system at the shipping company leads to unexpected KPIs result.
Advisor / supervisor
  • Turan, Osman
  • Kurt, R. E.
Resource Type
  • This thesis was previously held under moratorium from 24th November 2020 until 24th November 2024.
Date Created
  • 2020
Former identifier
  • 9912928892302996