Thesis
The effects of frontline employees' job performance on enhancing customer experience and relational outcomes : insights from Libya's physical retail banking context
- Creator
- Rights statement
- Awarding institution
- University of Strathclyde
- Date of award
- 2025
- Thesis identifier
- T17221
- Person Identifier (Local)
- 201982880
- Qualification Level
- Qualification Name
- Department, School or Faculty
- Advisor / supervisor
- Jafari, Aliakbar
- Gounaris, Spiros
- Resource Type
- DOI
- Date Created
- 2024
- Embargo Note
Relations
Items
Thumbnail | Title | Date Uploaded | Visibility | Actions |
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File | 2025-02-17 | Embargo |